Keep eSIM and Erase iPhone Data | Factory Reset Guide

How to Keep eSIM and Erase Data on Your iPhone

A factory reset can be a powerful solution for resolving software glitches, system errors, or connectivity problems like Wi-Fi issues. However, many users ask: Does resetting an iPhone delete eSIM? If you rely on an eSIM, it’s crucial to understand how a reset affects it. This guide will explain how to keep eSIM and erase data on your iPhone while safeguarding essential information.

A factory reset can be a powerful solution for resolving software glitches, system errors, or connectivity problems like Wi-Fi issues. However, many users ask: Does resetting an iPhone delete eSIM? If you rely on an eSIM, it’s crucial to understand how a reset affects it. This guide will explain how to keep eSIM and erase data on your iPhone while safeguarding essential information.

What Is an iPhone Factory Reset?

A factory reset restores your iPhone to its original settings by erasing all personal data and reinstalling the latest iOS version. This process removes all apps, messages, media, and saved configurations.

What happens when you factory reset an iPhone? Your device:

  • Deletes photos, videos, messages, and saved passwords;
  • Uninstalls apps, including any unauthorized ones;
  • Resets system settings and privacy configurations;
  • Installs the latest iOS version available.

Why You Might Need to Factory Reset Your iPhone

There are several situations where resetting your iPhone might be necessary:

  1. Selling or Trading In Your iPhone. To protect your privacy, you should remove all personal data before passing your device to someone else.
  2. Fixing Software Issues. A factory reset can help resolve slow performance, freezing apps, or unresponsive touchscreens.
  3. Forgotten Passcode. If you're locked out of your device, resetting may be the only way to regain access.
  4. Starting Fresh. Resetting allows you to set up your device with new configurations and applications.

Things to Do Before a Factory Reset

Before resetting your iPhone, take these steps to prevent data loss:

1. Back Up Your Data

To safeguard your information, create an iCloud backup:

  1. Connect to Wi-Fi.
  2. Open Settings > [Your Name] > iCloud.
  3. Tap iCloud Backup > Back Up Now.

2. Sign Out of Accounts

Log out of your Apple ID and unpair any connected devices to avoid activation lock issues.

3. Keep Your Login Information Handy

Ensure you have your Apple ID credentials ready for a smooth reactivation process.

Does Resetting an iPhone Delete eSIM?

Many wonder: Does erasing all content and settings remove eSIM? The answer depends on your reset choice. Apple provides two options:

  1. Keep eSIM and Erase Data – Removes all personal data and settings but retains eSIM profiles.
  2. Delete eSIMs and Erase Data – Erases everything, including eSIM profiles.

How to Keep Your Keepgo eSIM and Perform a Factory Reset

Follow these steps to reset your iPhone while keeping your Keepgo eSIM:

Step 1: Back Up Your Data

  1. Open Settings.
  2. Tap iCloud > iCloud Backup.
  3. Select Back Up Now.

Step 2: Perform a Factory Reset

  1. Open Settings.
  2. Tap General.
  3. Select Transfer or Reset iPhone.
  4. Choose Erase All Content and Settings.
  5. Tap Continue.
  6. Choose Keep eSIM and Erase Data.
 

Learn more about our Lifetime Prepaid Data eSIM

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Learn more about our Lifetime Prepaid Data eSIM

 
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How to Restore eSIM After Factory Resetting an iPhone

If you need to restore your eSIM after a reset, follow these steps:

  1. Contact your carrier for a new eSIM activation QR code.
  2. Open Settings > Cellular.
  3. Tap Add eSIM and scan the QR code.

Troubleshooting eSIM Restoration

If your eSIM doesn’t activate properly, try resetting your network settings:

  1. Open Settings.
  2. Tap General > Transfer or Reset iPhone.
  3. Select Reset > Reset Network Settings.

What Happens If You Delete eSIM?

If you select Delete eSIMs and Erase Data, your eSIM profile will be permanently removed from your iPhone. To use eSIM again, you’ll need to request a new activation QR code from your eSIM provider.

In a Nutshell

A factory reset can be a helpful troubleshooting tool, but it’s essential to understand how it affects your eSIM. The option to keep eSIM and erase data ensures you retain your eSIM profiles while wiping personal data.

However, if you're selling or giving away your iPhone, selecting Delete eSIMs and Erase Data will remove everything, including eSIMs. Following these steps, you can confidently reset your iPhone without unexpected disruptions.