Keepgo Lifetime Data SIM works with compatible unlocked GSM phones, tablets, or hotspots, including: iPhone, IPad, Samsung Galaxy, Nexus, LG, etc.

If you are not sure if your mobile device is unlocked, try using it with a SIM from a different carrier. Alternatively, you may call your carrier or review your contract to find out if your device is locked.

You sure can. Just slip it in your phone, change the APN settings and give it a test drive. Set it up at home and start using the internet right after deplaning in your destination.
SIM can be tested only in the countries covered by Keepgo.

Please note that in each country we partner with one or two local cellular networks. You might experience connectivity difficulties where there is no cellular coverage of our partner carrier. This is especially true if you are testing your device in your home country and happen to live outside of a major metropolitan center.

Go to keepgo.com/activate and enter your SIM card ICCID and your email address. Then just slip in the SIM card into your mobile device, change the APN settings , and you are ready to go. Your SIM will activate automatically once it picks up a network for the first time.

You will receive the 2 GB coupon code inside the activation email after activating your Keepgo line at keepgo.com/activate

The coupon code is valid for 1 year. You can apply it to get free 2 GB whenever you wish.

To apply the coupon code, go to https://myaccount.keepgo.com/

• 1. Choose your Lifetime line.
• 2. Click More Details.
  
• 3. Click the “Redeem Free Data” button. Enter the coupon code and click “Apply”.
  

Here are a few tips for handling the SIM card:

• Avoid touching the gold contacts on the SIM
• Do not bend the SIM
• When inserting the SIM, the gold contacts must be aligned correctly to the gold contacts of your mobile device
• Keep the SIM card clean and dry at all times
• Avoid extreme temperatures and magnetic fields

Your package will include:

• Nano SIM card
• Credit card-sized multi SIM card holder that fits in any wallet
• Micro and Standard SIM adapters to fit in any phone
• SIM Ejector tool
• User Guide

• 170 minutes of streaming HD videos
• 2600 online page visits
• 1000 minutes of streaming music files
• 130 minutes of video calling
• 350 photos upload and download
• 12000 minutes of GPS navigation
• Sending or receiving 100000 of text-only emails

We are using the best of the bunch. Here is the complete list of wireless providers that Keepgo partners with.

Tethering works in most countries with most mobile device models. Because it depends on the local provider and the specific device model we cannot guarantee it will work everywhere. On the other hand our mobile wifi hotspot does work everywhere. If you are planning to travel with several WiFi-enabled devices, you can opt for the Keepgo Mobile WiFi Hotspot to guarantee that you will be able to connect all your devices (up to 16) to the internet in any location. Keep in mind that Mobile WiFi Hotspot has a few advantages over tethering on your phone:

• You spare your phone’s battery;
• You can reliably tether multiple devices;
• You can work for longer periods without drops or throttling.
• You can keep your original SIM in your phone

Tethering does not work in all countries with all smartphone/tablet models. If you are unable to tether your smartphone/tablet please contact support (support@keepgo.com or live chat) and let us know where you are unable to tether and your device model.

Keepgo offers many convenient ways to add data to your balance:

Pay-as-you-go
You simply refill your data when you run out. We will send you an alert via email or text notification when your balance falls below 250Mb, 100Mb or reaches 0Mb.

Auto-refill
For your convenience, you can set up auto-refill, where your account will be refilled with 1 GB of data every time your balance drops below 100Mb. Auto-refill can be set up through your personal account .

You will need to use your local mobile number before using the Keepgo SIM card as some apps like WhatsApp require phone number verification for registration. You may be able to receive a verification code from the app via SMS but WhatsApp and other apps do not allow for the long phone number the Keepgo SIM card has.

We recommend that you register and verify your local mobile phone number before using the Keepgo SIM card. This way you will have the same number and your friends and contacts do not need to make any changes in their contacts.

Yes. You can make a switch at your Personal Account. However, we recommend you contact customer support before making a switch.

Please keep in mind that when you switch a line to the Lifetime Prepaid Plan, your GoFi Prepaid data does not transfer over. Your Line will be automatically refilled with 1 GB of data according to the prices specified.

No. You cannot switch back from Lifetime to GoFi Prepaid Plan, since GoFi lines are no longer sold at Keepgo.